MetaLaunch Launchpad Refund Policy

Asva Labs
3 min readAug 22, 2022


MetaLaunch has always been committed to ensuring the security of our users’ investments and prioritised it from the onset. True to our commitment we’re pleased to introduce the MetaLaunch Investor Protection and Refund Policy. Our refund policy is designed to serve the interests of the community.

Since episodes of price fluctuations soon after IDO have increased resulting in investors suffering significant losses, it is necessary to create security measures to compensate users in such an event.

MetaLaunch being a community-centric platform introduces the solution to this problem with the Investors’ protection and Refund Policy aimed at minimising the investment risk. These refund terms shall become effective and shall apply to all token sale deals from 1st September 2022.

Our Due-diligence Approach

We distinguish ourselves by conducting a more thorough due diligence process on all projects. The MetaLaunch council closely examines every aspect of projects launching on MetaLaunch, starting from reviewing the product-market fit and development status of the project to a thorough investigation of the project team, their vision and their roadmap or future plans. We ensure the utmost protection of our community and investors by cancelling project launches even after confirmation if there are loopholes or breaches in legal, team credibility, or roadmap changes.

What is MetaLaunch’s IDO Protection and Refund Policy?

With our IDO Protection and Refund Policy, we strive to provide protection to our launchpad investors and community on their token investments.

We support the project team to make sure the project performance is the best and we focus on the project from pre-IDO to post-IDO.

If the token falls below the IDO price within the first 24 hours of launch and remains below it for 8 cumulative hours, we will refund their original investment. The feature will make participating in the token sale risk-free for our investors and community.

Terms and Conditions of Refund:

The refund policy shall apply if one or more events below happen:

  • Those who have not moved their tokens from their wallets since distribution will be eligible to receive refunds.
  • Upon opting for the refund and sharing back the tokens, IDO participants will receive their equivalent investments back.
  • Refunds will be available to those who haven’t traded their tokens.
  • Eligible Investors will get the refund in 7 days

Refund Process:

Investors will receive an official refund announcement from MetaLaunch. The refund process will be initiated by MetaLaunch, and the team will be notified to begin the refund process. Investors who are eligible for a refund will receive their refund within seven days of request.

Note: The policy may be updated based on feedback from the community.

About MetaLaunch

MetaLaunch is the world’s first multichain metaverse launchpad and incubator, powered by Asva Labs. It provides strategic fundraising and growth frameworks to help fuel the economics of virtual worlds and gaming. In addition to MetaFi DeFi use cases, a metaverse marketplace, and play-to-earn guild integrations.

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Asva Labs

Asva Labs is a Web3, AI and Metaverse company building world-class products to power the next billion users.